Saudi Arabia
Emirates
Kuwait
Egypt
Qatar
Bahrain
global
Zid is a Saudi e-commerce platform founded in 2017 that brings your online store, payments, shipping, marketing tools and other sales channels into one dashboard. This guide covers Zid's plans and prices, the getting-started steps as Zid's Help Center lays them out, and Zid's official answers to common questions.
In short
- Starter is free forever, Rise is SAR 99/month, Growth is SAR 299/month, and Pro has custom pricing.
- You can create and set up your store without a commercial registration, but accepting card payments through Zid Payments requires one, or a freelance document for individuals.
- Every store gets a free zid.store address, and you can connect your own domain depending on your plan.
- Zid doesn't store or deliver your products; you ship with carriers from the Logistics page or your own company.
Zid plans and prices
Starter
Price: Free forever
Highlights per Zid's page: Unlimited products, orders and customers; discount coupons; basic payment methods (bank transfer, cash on delivery); shipping integrations; listing on the mazeed marketplace
Rise
Price: SAR 99/month (SAR 990/year)
Highlights per Zid's page: Zid payment gateway for Mada, Visa and Mastercard; Apple Pay; theme store (50+ themes); custom domain; shipping from SAR 11 per shipment
Growth
Price: SAR 299/month (SAR 2,990/year)
Highlights per Zid's page: VAT calculation and display; 5 extra team members; inventory across 2 branches or warehouses; CSS customization; shipping from SAR 10.5
Pro
Price: Custom, billed annually
Highlights per Zid's page: Priority 24/7 support; dedicated merchant manager; shipping from SAR 8.5; 20 extra team members; API integrations
Zid also notes that some services, such as card payments, shipping and paid apps, have fees shown in the dashboard before you activate them.
Getting started with Zid
1Create your store and sign in
With a verification code, biometrics, a password or a Google account.
2Complete the setup steps
From the home page or the store setup assistant: first product, store identity, support number, pickup location, business verification, and payments.
3Follow the guided journeys
Until you get your first order and first five orders.
4Learn the dashboard
The sidebar, top bar and add menu.
If you're moving from another platform, Zid has a "move your store to Zid" guide for importing products and customers, setting up payments and shipping, and connecting your domain.
What's in the Zid dashboard?
✓Orders: manage orders, create manual orders, and track abandoned carts.
✓Products: products, categories, brands and inventory.
✓Marketing: discounts, campaigns, automated messages, loyalty and affiliate programs.
✓Online store: theme, pages, blog and SEO.
✓Logistics and payments: shipping methods and carriers, receiving payments and payment links.
✓Channels: sales platforms, your store's mobile app, and point of sale.
Payment methods for your customers
According to Zid, once Zid Payments is activated your customers can pay with Mada, Visa, Mastercard, American Express and Apple Pay, and you can add buy-now-pay-later services such as Tabby and Tamara, bank transfer, and other payment gateways.
FAQ
Do I need a commercial registration to open a Zid store?
No, you can create and set up your store without one. Accepting card payments through Zid Payments requires a commercial registration for businesses, or a freelance document for individuals.
How much does Zid cost?
Starter is free forever, Rise is SAR 99/month, Growth is SAR 299/month, and Pro is custom, per the pricing page on November 4, 2026.
Can I connect my own domain?
Yes. Every store gets a free zid.store address, and you can connect a domain you own, depending on your plan.
Who pays for shipping?
You decide: each shipping method has a price the customer sees at checkout, and you can offer free shipping above a set order value.
Does Zid market my store?
No, but the dashboard gives you marketing tools such as coupons, offers, SMS and WhatsApp campaigns, and loyalty points.
Do my customers need an app to buy?
No. They open your store link in any browser on mobile or desktop.
We checked Zid's pricing page and Help Center on November 4, 2026. Plans, prices and features are set by Zid and may change. Hasilh may earn a commission when you subscribe through these links at no extra cost to you.